05 September 2017
TPO extends rogue letting agency’s ban by four years
20 December 2016
A nationwide survey carried out by The Property Ombudsman has revealed that 90% of tenants and 89% of landlords fail to ask how their money will be handled by their letting agent.
01 November 2016
The Property Ombudsman has moved to clarify a change in its Lettings Code about agents obtaining express consent from a tenant before accessing a property.
26 October 2016
The Property Ombudsman Scheme has launched a new national campaign with the Chartered Trading Standards Institute to tackle letting agents that are breaking the law by not displaying their fees.
05 October 2016
The industry regulator has issued supplementary guidance for estate agents as to whether legally they need to join a redress scheme.
04 May 2016
Consumers are being warned by The Property Ombudsman redress scheme about the actions of two lettings agents based in Southampton.
27 November 2015
Three letting agents in one town have been fined a total of £8,000 for not showing they belonged to a redress scheme.
10 November 2015
Industry veteran Bill McClintock is standing down as board chairman of The Property Ombudsman.
21 September 2015
The new Property Ombudsman has been announced.
04 September 2015
A sales and lettings agency has been expelled by The Property Ombudsman after a long-standing membership going back 17 years.