Tenants

Tenant Fees

Tenant Protection
Moving In is a member of Safe Agent, which includes a client money protection scheme, accreditation no. A2516, and also a member of The Property Ombudsman, which is a redress scheme, membership no. L00344. You can find out more details on Moving In’s website or by contacting Moving In directly.

Permitted Payments
For properties in England, the Tenant Fees Act 2019 means that in addition to rent, letting agents can only charge tenants (or anyone acting on the tenant’s behalf) the following permitted payments:

Holding deposit (per tenancy): One week’s rent – This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy): Rent of less than £50,000 per year: Five weeks’ rent. Rent of £50,000 or over per year: Six weeks’ rent. This covers damage or defaults on the part of the tenant during the tenancy.

Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord and any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (incl.VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request): £50 (incl. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of sharer (Tenant’s Request): £50 (incl. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request): Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Bills in accordance with the tenancy agreement: This will include utility costs (such as gas, electricity and water) and communication services (telephone, broadband etc.)

Contractual damages: In the event of the tenants default of a tenancy agreement.

Company Let: Administration fee £500 (incl. VAT), to include referencing, tenancy agreements, check-in and inventories.